Shipping Policy

Last Updated: May 2026

Thank you for shopping with Sammora India. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• During peak seasons, sales events, or high-order volumes, processing times may be slightly extended.

Shipping Coverage

We currently ship across India.

At this time, international shipping may not be available. Any updates regarding international delivery will be communicated through our website.

Shipping Charges

• Free Shipping on all prepaid orders across India.

• Any applicable shipping charges for specific products, locations, or order types will be displayed during checkout before payment.

Estimated Delivery Time

Delivery timelines may vary depending on the customer's location.

Typical delivery estimates:

• Metro Cities: 2–5 business days

• Tier 2 & Tier 3 Cities: 3–7 business days

• Remote Locations: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp along with tracking details (where available).

You can use the provided tracking information to monitor your shipment status.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Weather conditions

• Natural disasters

• Public holidays

• Transportation disruptions

• Courier partner issues

• Government restrictions

• Incorrect shipping information provided by the customer

Sammora India is not liable for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or delivery detail is provided:

• Delivery delays may occur.

• Additional shipping charges may apply.

• Orders may be returned by the courier partner.

Sammora India is not responsible for orders lost or delayed due to incorrect customer information.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery attempts fail because the customer is unavailable or unreachable, the package may be returned to us. Additional shipping charges may apply for re-shipment.

Damaged or Missing Packages

If your order arrives damaged or appears incomplete:

• Contact us within 48 hours of delivery.

• Provide clear photos of the package and products received.

• We will investigate the issue and provide an appropriate resolution.

Order Cancellation

Orders can only be cancelled before they are processed and shipped.

Once an order has been dispatched, cancellation requests may not be accepted.

Please refer to our Refund & Return Policy for additional information.

Contact Us

For shipping-related questions, please contact us:

Website: https://sammora.in/

Email: sammoraindia@gmail.com

Phone: +91 6354112180

WhatsApp: +91 6354112180

Thank you for shopping with Sammora India.